Terms & Conditions
Order Placement & Cancellation Policy
A. Bhairav Textile Exports Pvt. Ltd accepts customized order as per client requirement only.
B. As goods are manufactured under "Make To Order" only, customer have to carry the following Goods:
- Fresh – 6 Yards or 12 Yards : 90% of the order quantity
- Short Length – 4 yards, 3 yards, 2 yards: 10% of the order quantity
- Total Order (including Both Fresh & Short Length): 100%
C. Order can be delivered + or - 10% of the actual Order quantity.
D. Once order placed, Buyer has to inform All Shipping Details:
- Consignee Details : Name, Address, E-mail & Contact No (If other than Buyer).
- Notify Party : Name, Address, E-mail & Contact No of the Party.
- Destination Inspection required if any i.e. SGS/ Cotecna etc.
- Special Packing Instruction if any.
E. Order once placed, 50% of the total value of order must be paid immediately through a Telex transfer or Online Banking. Processing of Order will be commenced once 50% payment received by Bhairav Textile Exports Pvt. Ltd.
F. Balance 50% of Final Invoice Amount is to be paid before shipment of goods.
G. Once order placed cannot be cancelled.
H. There is no refund policy or we do not entertain any refund once amount paid.
A. Payment is accepted by Telex Transfer or Credit Cards or Paytm wallet.
B. The following credit cards can be used as payment:
- American Express (It can be used after 1st August, 2016.)
C. Payment is accepted only in US Dollars through Paytm.
D. If any problem persists while making payment, Kindly contact bank/company of which card is used.
E. Bhairav does not take any responsibility to bear any charges related to credit card payment levied by bank/company.
A. All shipments are pre-paid i.e. shipment will be shipped once 100% Advance Payment received.
B. Container based orders are shipped usually by LCL/FCL as desired by customer.
C. Packages are normally sent to Africa by Liner Agency like MaerskLine, Delmas or GoldstarLine or handed over to other desired agency by customer / Air Cargo/DHL. Please Contact Us for more info and prices.
D. For All Shipments:
- All price quoted are F.O.B i.e. "Free on Board".
- All shipping cost & Freight is charged extra.
- All Destination Charges are to be paid by "Buyer" such as Duty/ Taxes/ Port Charges etc. levied by Destination Port Authority.
- For any queries upon receipt of Goods, Kindly e-mail us at firstname.lastname@example.org
Quality Assurance Policy:
A. We at Bhairav provide
- The Best Quality Standard with 100% Washing Fastness.
- Pre Shrink Quality
- "100% SUPERFINE COTTON".
- "PRINT PERFECT QUALITY".
Quality of Goods Policy:
A. If consumer found quality issue on receipt of goods, it must be intimated within 8 days of Goods receipt at Customer's End with Photo & Explanation of Dissatisfaction.
B. Firstly, Email should be sent at email@example.com and it must be attached with
- Video of container from seal unlocking at the port or customer's warehouse.
- Report of the surveyor/Port Authority.
- Certificate by laboratory like SGS or any other laboratory which is accepted universally.
C. Bhairav Textile Exports Pvt. Ltd. will resolve complains in consultation with consumer with mutual understanding.
D. Any Claims/Complains to be filled at firstname.lastname@example.org
E. Consumer Complains shall be governed by Mumbai, India Jurisdiction only.